Question 1

Why does my Westinghouse grill work but the oven stays cold?

Accepted Answer

Different cooking settings can use different heating components. Tell us which functions work and which do not. Electrical testing is needed to identify the fault before recommending an element, control or other part.

Question 2

Where can I find my Westinghouse model and PNC?

Accepted Answer

Check the appliance serial plate only where it is safely visible, or your purchase documents. Westinghouse uses the model and PNC to identify compatible parts. Send a clear photo rather than guessing the number; do not move or dismantle the oven.

Question 3

Do you repair the electric oven in a freestanding Westinghouse cooker?

Accepted Answer

We can assess electric-oven faults in many freestanding cookers, subject to model, access and parts. This is a repair service, not freestanding cooker installation or disposal. We do not work on gas components.

Question 4

How much will the repair cost?

Accepted Answer

The price depends on the fault, access and any parts needed. We explain the repair options and price before approved repair work goes ahead. Send the model and symptoms when you request an appointment.

Question 5

Can I book a same-day repair?

Accepted Answer

Ask when you contact us. Appointment times depend on your suburb and our availability. Parts may need to be sourced after diagnosis, so we cannot promise a same-day completed repair.

Question 6

What warranty applies to new parts?

Accepted Answer

New parts supplied and installed by Electrica Co include a 12-month parts warranty.

Question 7

Which Melbourne areas do you service?

Accepted Answer

We provide a mobile service across Melbourne’s CBD, northern and western suburbs. Include your suburb so we can confirm coverage and an available appointment.